Category: General

My 3 Top Tips For Persuading Professionals.

1. Before you do anything at all, the first step is to get clear about what you want and need and the reasons why. You can use the guidelines I work to when planning my well formed outcomes. It doesn’t matter even if it is something seemingly small, it’s worth getting clear before you approach anyone about the matter. It gives you confidence, clarity and calm.

2. The next step is to remind yourself that the person you are about to talk to or write to is also a human being. They have stuff going on in their lives too. It might not be the same as what we are experiencing as parents of children with special needs but as humans there are so many challenges we could face at any one time. Take a step back and take stock of the situation before charging in with what you want and need.

The main aim is to achieve the best outcome for your child, not to get into a heated discussion or argument with the professional who’s help you need. You want them on your side to help you advocate. Building a positive relationship is the way forward.

3. Make ‘friends’ with this person. I have met so many parents through my groups, workshops and 1:1 sessions who have at least one professional who they really don’t like. That person who always seems to get in the way and prevent progress. Sometimes it’s the Educational Psychologist or the Paediatrician or even their teacher. Most often, with some effort and by being prepared to swallow your pride a little, these relationships can be turned around. You don’t have to be best friends with these people, celebrating their birthdays or sending Christmas cards but it can become positive. Remember, the aim it to get them to understand you and your family and the needs of your child. By doing this and creating a rapport through asking for their help, advice and expertise, you have a good shot and getting them to buy into your family story and backing you to make a difference.

What to do next…

This topic is part of the Getting Yourself Heard, Become A Velvet Bulldozer Workshop. The next live event is going to be held in Leamington Spa on February 28th. Here is a link to booking your ticket.

If you can’t join me on a live workshop (click here to learn more about, What Is a Live Workshop) you will very soon be able to take part on-line. My on-line learning course – Getting Your Voice Heard, is almost ready for launch. To stay up to date, drop me a line, like my facebook page and sign up for my  Mentoring Newsletter

You can also join my Facebook community of SEN Parents for regular mentoring and support. Search for CEO of My Special Needs Family and request to join.

S

Why You Should Make Friends With Your Child’s Special Needs Professionals

You may well ask yourself on a regular basis, why should I try to get along with my child’s professionals? Why should I make friends with my Childs Special Needs Professionals? You may have had negative experiences, professionals not listening to you and dismissing you.  The relationship may seem unsalvageable. In some instances that might be true.

I want to tell you why it is one of the first steps to advocating successfully for your child and their needs. As parents, our focus is and should always be what is best for our children. We know that it’s not always the focus for our kiddos professionals. Why would it be? They have hundreds of children on their books and we are just a number. That is why it’s so key to building a positive relationship with those who can help you get what you need for your child. I want to stand out from all the noise of the other parents. Not as a parent they dread coming in to the office but the parent who sees them as a human being and is thankful for their expertise and their role in Team Freddie.

I have been there. I have been that angry parent refusing to leave the Paediatricians office until I get the answers I need. I have cried in the classroom with the teachers and I have felt helpless to get the services that Freddie so desperately needs.

The Paediatrician whose office I performed a sit in protest at was, in my opinion, as useful as an igloo in the desert. I thought every appointment was a waste of time, the doctor never seemed to be actually listening to me or to be taking me seriously. There was never any benefit in attending these meetings or taking Freddie out of school for them. I became more and more despondent about our relationship or lack of and desperately wanted an alternative. Someone in the same role who would listen and help. At that time, I found out very quickly that there wasn’t anyone else in that position locally who could give me access to the services Freddie needed. I had to accept I couldn’t change the professional so I decided to change the way I approached the situation. This is how I attend meetings with my child’s SEN Professionals. We were never going to be best buddies but I can tell you that in changing my view of this Doctor and changing my mindset about what I was getting out of the meetings, I changed how much support we received. In a positive way.

Carys, one of Freddie’s best and most treasured Professionals.

I made this doctor my ‘friend’ in loose terms. I reminded myself before each meeting, this Doctor is a human being also. This Doctor may have their own personal struggles going on and I don’t know what I’m walking into. I asked for their opinion, I asked for ideas and support. Sometimes I didn’t actually need their opinion or ideas but I played the game just enough to bring the relationship back to a positive level. Everyone likes being asked for their expertise and help. My focus is getting what Freddie needs, so I put my personal feelings aside and concentrated on that. I didn’t dwell on the meetings, I just got on with it and didn’t give it any thought afterwards. I planned each one in advance, using my Well Formed Outcomes sheet and followed the process to achieve those goals. After seven years, we are just about to move to a different paediatrician. One I know fairly well and someone I like and trust. If I had continued in my negative mindset, the past seven years would have been much harder, pretty depressing and I possibly might have found it more challenging to get some of the services Freddie needed.

This isn’t my only negative experience of a relationship with Freddie’s Professionals, there have been many rocky starts, I can tell you. The biggest difference for me is mindset and focussing on what my Well Formed Outcomes are. During the past seven years, I have been able to create good working relationships with the people in Team Freddie. A handful of them have believed in me and bought into the story of our lives to a degree which means they have been willing to go the extra mile. Willing to support us and help me advocate successfully, each and every time I have to. I am Freddie’s Expert and the CEO but it helps hugely to have good people who are invested in my child to back me up.

This topic is part of the Getting Yourself Heard, Become A Velvet Bulldozer Workshop. The next live event is going to be held in Leamington Spa on February 28th. Here is a link to booking your ticket.

If you can’t join me on a live workshop (click here to learn more about, What Is a Live Workshop) you will very soon be able to take part on-line. My on-line learning course – Getting Your Voice Heard, is almost ready for launch. To stay up to date, drop me a line, like my facebook page and sign up for my  Mentoring Newsletter

You can also join my Facebook community of SEN Parents for regular mentoring and support. Search for CEO of My Special Needs Family and request to join.

 

SWAN UK Blogger

5 Books Featuring Children With Special Needs & for Children with Special Needs

I am always on the look out for books which represent children, like Freddie, who have special needs. It’s a great learning tool for me, for his siblings and it is also really important that Freddie see’s himself in books. We all need to see ourselves represented in books, on TV and in society.

Here are five great ones I’ve looked at recently.

1. Freddie and the Fairy by Julia Donaldson

Freddie is desperate for a pet, so when he rescues Bessie-Belle and she offers to grant his wishes he knows just what to ask for. The only problem is that Bessie-Belle can’t hear very well, and Freddie tends to mumble.

2. Just Because by Rebecca Elliot

‘My big sister Clemmie is my best friend. She can’t walk, talk, move around much, cook macaroni, pilot a plane, juggle or do algebra. I don’t know why she doesn’t do these things. Just because.’

3. Sometimes by Rebecca Elliot

Toby knows his sister Clemmie is very brave. When she has to go to hospital, they both have to help each other face their fears. Together they make hospital a much better place.

4. What The Jackdaw Saw by Julia Donaldson

This book about friendship and sign language was created by Julia Donaldson, author of The Gruffalo,with a group of deaf children in a workshop organised by the not-for-profit organisation Life & Deaf which helps deaf children to explore their identities through poetry, film, performance and art.

5. Plus one to be read with your child if they have Autism Spectrum Disorder:

The Survival Guide for Kids with Autism Spectrum Disorder (and their parents) by Elizabeth Verdick and Elizabeth Reeve.

This positive, straightforward book offers kids with autism spectrum disorders (ASDs) their own comprehensive resource for both understanding their condition and finding tools to cope with the challenges they face every day.

What Is A Live Workshop?

What is a live workshop?

I have been delivering live workshops to parents and carers of children with special needs for over two years now. For anyone who hasn’t attended something like this, it may feel a little daunting when you don’t know what to expect. So, I thought I should tell you more.

A workshop is different to a talk or a lesson. Often in those scenarios, most of the emphasis is on listening and note taking. A live workshop gives you the opportunity to be as involved as you like. There is listening of course, to the content of the workshop but there are plenty of opportunities to develop personally. It is an interactive session. You have the chance to work on your real life challenges with personal mentoring feedback from me. You also have the chance to gain support and advice from others and listen to other people travelling a similar path to you. This gives plenty of learning opportunities and ideas around how to help yourself.

What If I Am Incredibly Shy?

Importantly though, if you are incredibly shy and can’t think of anything worse than taking part in a live workshop. Don’t worry. You only have to talk and input if you want to. There is never any pressure to do so. You will never be put on the spot to talk. My live workshops are totally safe spaces. Anything discussed is confidential within the room.

The whole point of the workshop is to provide you with support plus tools and techniques to help you around the given topic, such as advocating for your child.

“Thanks for the workshop last week. I really enjoyed it and felt that I can use some ideas to move forwards with our case. I appreciate that to family and friends who don’t have the same struggles day in and day out it’s may seem straight forwards. But as you know for children with disabilities and additional needs nothing is ever straight forwards. Having a connection and  support from others is so vital. I really appreciate your time and how positive and brave you are to share your own personal story to support others.” Julie

If you would like to read more of the feedback, from parents and carers just like you, who have attended a live workshop, click here to visit the Testimonials page on my website.

Looking forward to seeing you at a live workshop.

xx

How To Attend A Meeting With Your Child’s SEN Professionals.

How To Attend A Meeting With Your Child’s SEN Professionals.

When you think about how to attend a meeting with your child’s SEN professionals, think preparation.

Preparation is key to you advocating for your child’s Special Needs successfully, each and every time you attend a meeting. Often, these meetings with medical, educational and support professionals can be really stressful. You may feel like you’re not being listened to, feel subordinate to the specialists and overwhelmed trying to work out what to ask.

First things first. I want you to know that you are the linchpin to making everything happen for your child and your family. This isn’t meant to make you feel pressure but more to reassure you how capable and amazing you are. Please don’t feel subordinate because as much as the Neurologist is a specialist in neurology and the SALT is a specialist in speech and language etc, you are your child’s expert.

You Are Your Child’s Expert!

You are the leader of your child’s team. Nothing happens without you and you can achieve the things your child needs.

When you think about preparing for a meeting of any kind, follow My 6 Top Tips for successful meetings.

 

Step 1. Plan out your well formed outcomes/goal in advance.

Step 2. Do any research needed prior to the meeting.

Step 3. You are your child’s expert. Lead the meetings and set the agenda.

Step 4. At the start of the meeting, it is absolutely acceptable to request minutes are taken and a copy is sent to you and anyone else you think relevant.

Step 5. Take an advocate with you. Preferably someone not so emotionally invested in your child. They can be your moral support and your ears for the information you miss.

Step 6. If you find it a challenge to listen, ask questions and take notes, take an audio recorder with you or use your phone to voice record the meeting with the attendees permission.

 

My final bit of advice is to really lead those meetings. Take your preparation to help you stay on track. You are human and sometimes you might break down in the meeting or feel flustered. That’s totally ok. Your Preparation sheet will ensure you make all your points and ask all your questions before the meeting ends.

Take someone with you for support or to take notes if it makes you feel more comfortable and gives you more confidence.

You Are The CEO of Your Family!

You can use my opening words if it helps. I always start a meeting, no matter which or how many professionals are present, in the same way.

“Thank you (all) for coming today. I just want to confirm that we have 10 minutes/half an hour/60 minutes to talk. I have 3 (or however many) points I want to cover today. If you’re happy, I’ll go ahead and then please do add in any points from your end.”

Or, if you are going to what I would term, a discovery meeting, where you are learning brand new information such as a diagnosis or proposal from a professional you may want to tweak it slightly.

Still take your preparation sheet with you but you may want to let the person(s) you’re meeting with go first with their information.

“Thank you (all) for coming today. I just want to confirm that we have 10 minutes/half an hour/60 minutes to talk. I have 3 (or however many) points I want to cover today. If you’re happy to start with your points, I’ll follow with mine. and any additional questions”

 

You can join my Facebook community of SEN Parents for regular mentoring and support. Search for CEO of My Special Needs Family and request to join.  I also run live workshops, Mastermind Groups and other events which you can keep up to date with via my Facebook Page.

What Is A Mastermind Group & Why Should I Take Part?

What Is A Mastermind Group?

If you like being part of my community but feel you need more personalised support, you may be suited to one of my Mastermind Groups.

What Exactly Is An Aimée Mann Mentoring Mastermind Group and How Can Being Part Of One Help You Advocate For Your Child?

A Mastermind is a group of parents/carers who’s children have Special Needs, who work together to achieve their outcomes. The group is lead and facilitated by me but the group offers feedback, support and accountability.

How Is A Mastermind Different to 1:1 Mentoring?

Whilst there will be some 1:1 Mentoring involved, most of the important work takes place in the group setting. You each get the chance to take the ‘hot seat’ to present your individual challenges and get feedback from the rest of the group and the Mastermind leader, in this case, me.

How Often Does The Group Meet?

We meet 3 times a year, face to face, for two hours at a time. There will also be regular planned opportunities to catch up and keep each other accountable online.

Why Do You Offer Group Masterminds As Well As 1:1 Mentoring?

Group work gives you access to even more ideas and experiences. More often than not, someone in the group will have been where you are. Plus, listening to others helps you get better at solving your own challenges.

Knowing you have regular, specific dates to meet with me and a group of people who really care about you, helps you to take action.

Being in a group of fellow parents/carers of children with Special Needs means you’re surrounded by people who ‘get it’, who will support you and celebrate with you.

How Much Does It Cost To Be Part of A Mastermind Group?

Each session is two hours long and costs £20. (3 sessions in total) When you work with me on a 1:1 basis, a 1 hour face to face session with regular contact between sessions is £100. Therefore, the Mastermind is 80% less expensive, so an extremely cost effective way to work with me and have additional support from a peer group. It may be that you want to work on some very personal topics and in which case one of the 1:1 options would better suit you. Click here to see all the ways you can work with me and the costs involved.

Why Isn’t There A specific Set Of Modules To Follow?

The idea of a Mastermind is that it is tailored to your individual needs and challenges. This is you time and I want it to be 100% relevant to you.

How Long Will I Be Part Of The Mastermind Group?

During the course of 2019, we will meet three times, face to face, for a two hour block each session and we will catch up regularly online in a specific Mastermind Group.

What Outcomes Can I Expect From Working With You?

You will be meeting in a supportive and understanding environment with a focus on outcomes. My job is to offer mentoring and accountability to help you achieve exactly what you need to for your child.

If you are not already a part of my community in my secret Facebook Group, The Velvets, you will be invited to join. This will give you general ongoing support.

If you would like to join me for the next round, click here to sign up.

How To Respond When You Hear Derogatory Language Around Disability

What an interesting 24 hours it’s been. I am ever hopeful that I am bringing my children up in an era in which society is becoming more enlightened. That humans have an abundance of compassion and respect for their fellow people, animals and the earth. I believe that the majority of people have a desire to learn, evolve and gain understanding. I know every human definitely has the capacity to learn. I get things wrong and I’m learning all the time.
There will, unfortunately, always be the minority who don’t want to evolve.
I’m also ever hopeful that educating each other will bring about change and respect. David Attenborough said that when Blue Planet ll aired, he had no inkling that so much change would occur as a direct result. So many people around the world doing their little bit to reduce single use plastic waste and helping to reverse the damage being done. It took just a handful of women to  speak out courageously about the sexual harassment they had endured to create the MeToo movement. It has snowballed and thank goodness it has.
Speak Your Truth
If we always shy away from speaking our truth, nothing changes. Hearing people speak up can make others feel awkward and intimidated. In my opinion, when you speak your truth, it shouldn’t be through anger, it should be with compassion. There is, therefore, no need to feel awkward and intimidated. You might be embarrassed and respond in a way that shame creates but really it is best to be open to new points of view. I know that I will have people passing comment and being unkind because I stood up and said it’s not ok to use derogatory language, especially in a public space. To be honest, I don’t really care because it opens up the conversation. It is worth it if I can change the opinion and language use of just one person. It is worth it if it reduces the likelihood that my children will hear bullying language either passively or directly. It is always worth it to stand up for those more vulnerable than ourselves.
In the past 24 hours, I have had an exchange with someone over social media who thinks that it isn’t offensive to disabled people to use the term ‘window licker’ in a ‘joke’ fashion. I have pointed out that saying “it was just a joke” when using derogatory terminology is simply taking away any responsibility for using the terms in the first place. I have talked about this in the past via my blog.
I think it is everyone’s duty to enlighten each other to help grow a compassionate and inclusive society. I know we have an extremely long way to go but little by little, change will come. History is proof of that.
Over the decades, society has had to be and continues to be educated in respect. We learn over time what is disrespectful. Using derogatory phrases about people with special needs and disabilities is offensive. Using those terms to ‘take the piss’ out of others (“she is such a retard”, “you look like a window licker”, “he was behaving so special” you get the idea. I hear these sorts of things all the time) is offensive. There is no way you can think otherwise.
My Advice To You – Be Brave
If you use this language and someone calls you out on it, I’ll give you some advice. The best approach to take is a humble one. Listen to what is said, understand why it’s not ok to say ‘special’, ‘retard’ or ‘window licker’ etc (the list goes on) and be brave enough to admit you got it wrong. Change your language and educate others. Pass it on. It takes guts to admit when you are wrong. Don’t justify your actions with flimsy excuses and nonsense. People always see through those tactics.
On the flip side. If you come across someone who uses this language, it’s totally ok to politely call them out on it. I don’t think there is any need for anger or rage about it, just explain so that they have the chance to understand and make a change. Progress is what we are looking for. Take a look at this article published by The Anti Bullying Alliance. Through it’s research, it found some incredible statistics to back up people’s ignorance. “Most adults are ignorant of the meaning of offensive bullying language.” “Four in ten (44%) of adults use the word ‘spa’, ‘spastic’, ‘retard’ or ‘mong’ in casual conversation; half of whom justify doing so as part of ‘banter’. Incredible!
It’s totally ok not to understand the meaning behind words and not realise the offence caused but it is definitely not ok to refuse to acknowledge it. Often, people who stand up for themselves or for others are called snowflakes. I’ve had it in the past and it hilarious really.
Apparently it refers to the young generation of the 2010’s. I’m definitely much older than that!
 
Generation Snowflake. Generation Snowflake, or Snowflake Generation, is a neologistic term used to characterize the young adults of the 2010s as being more prone to taking offence and less resilient than previous generations, or as being too emotionally vulnerable to cope with views that challenge their own.
For those of you who haven’t met me personally, I can tell you, I am definitely not too emotionally vulnerable to cope with views that challenge my own. I have built a huge amount of resilience. If I hadn’t, I’m sure the comments of some people would crush me and bring me to tears. That’s not my response. My response is to encourage education. To encourage people to dare greatly in what they are passionate about. Don’t mistake speaking up for my son and his peers as being emotionally vulnerable. I’m speaking up on behalf of the vulnerable people in our communities.
By the way, for anyone not sure what ‘window licker’ refers to, here is the link to Wiktionary which also states it is offensive.
This is my gorgeous son, Freddie. He gets the bus for disabled children to and from his special educational needs school each day. So yes, for very obvious reasons, I do take offence to that term.
Hopefully, the more we talk about this and the more we educate each other, the more enlightened we will all become. Be brave, be bold and be compassionate. xx

SWAN UK Blogger

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Getting Our Kids Back To School

The time is here, in the UK, for our children to be returning to school for the new term. This can often be a time of mental relief for us as parents but also of anxiety. Anxiety for us and for our children. After six weeks or more with all the children at home, I feel like we have slipped into our own routine again with our own strategies for coping and making it all work. More down time and rest of sorts. Right now, I’m thinking about getting up much earlier and being far more organised and organised for the children to reduce the morning stress as much as possible. Work is also ramping up again for me now after a ‘break’ of sorts, although I have been catching moments to work quietly behind the scenes.

As always, I think the only way to make the transition as smooth as possible is to be as organised as possible. Some of our children will be going into a new year, a different part of the school, a new set of teaching staff, new subjects or a whole new school. Our human experience as adults tells us that things will be ok even if they are tricky to start with and that these are just moments in our lives, which all progress and move forward. It’s not so much the case for our children. They don’t have the experience to know this or often the emotional resilience to manage the situations. If, like Freddie, your child has a learning disability that can add a whole other dimension to the challenges.

I’ve been taking this past week to make sure Bella knows that I’m here if she has any questions about going back to school. I’m reminding her that the schedule will be changing to give her warning. Overall, I think she will love being back at school. I also think that Freddie will love being back at school but now I know that he has some issues with anxiety, I am getting organised and planning his social story about the return. The new teacher and new TA’s, the new children in his class. The name of his class and where in the school his classroom will be. I’m making sure that I have done my bit at home to decrease the anxiety as much as possible. Working on the bits that I can control.

Often, a big element of stress or anxiety for us as parents of kids who have special needs, is worrying about all the differences they have and how that impacts their time at school. Worrying that the new teacher won’t ‘get them’ and that their classmates won’t include them. That they will struggle each day. We absolutely are our child’s expert. We do know them best and we are their biggest advocates and want best for them. So, what are the things that we can do, things that we can control, about this period of transition? How can we decrease the worry for all of us? Often when we feel anxious we can go full on into defensive mode, particularly with teaching staff.

In my experience, the Velvet Bulldozer method works much better than charging in head first with demands, information and requirements. This needs to be a strong and positive ‘working’ relationship between you and your child’s educational care givers. If you haven’t already met the new teaching staff, an idea might be to write a letter or an email introducing yourself and your child. Tell them that you want to work together to give your son or daughter the best possible experience this year. Tell them that you have a few concerns and would like their help in working through them. Ask for a face to face meeting in the first few weeks if it’s possible. If not, a phone call would be the next best thing.

Get them on side. Apart from the odd teacher who isn’t in it for the right reasons and lacks the compassion needed to teach successfully, most teachers see the bigger picture and want success for all. Don’t forget, they are people too, with their own stresses and worries and fears for the year ahead and their home life. Teachers are not robots.

The aim for me, is always to start these conversations off in an open and honest way. Make an ally of them and work towards them having understanding and compassion of your child. Encourage them to advocate for your child alongside you.

If you feel unsure about what to write or how to advocate in this way, there are lots of resources available on the www.understood.org website. It’s based in America so for those of you in the UK or further afield, some of the contents might need tweaking but it’s a great base to start from. There are links to downloadable intro letters for the new school year or for visual plans to prepare your child for the transitions.

Good luck everyone.

If you are the parent of a child with special needs, you should join my closed Mentoring Facebook group, CEO of My Special Needs Family. You will find regular tips, help and support to keep you going and a supportive community of like minded parents and carers. Click here and request to join. See you in there. Xx

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The Heart or the Head

Freddie got hooked up again today for another ECG before we got the results of him wearing a heart monitor for three weeks. That was eventful. For a boy who loves to press buttons, we weren’t sure how many of the readings would be real and how many would be Freddie just pressing the button. (He is only smiling because Ollie gave him his phone. He hates the sticky pads so anything to distract him.)

 

 

For two years now he has been experiencing, what look like, absence seizures. His Neurologist isn’t convinced because although they look like it and sound like it, they don’t happen often enough. The thing is though, nothing with Freddie has ever been straightforward black and white. I’m grateful it’s so sporadic and not affecting him all day every day but we really do need to find out what is going on. The parts of Freddie’s brain which haven’t developed typically, mean that we have always been advised to look out for epileptic activity. It’s so hard to know what we are seeing.

Anyway, the Neuro wants to rule out anything untoward going on with his heart before we have any more discussions.

Obviously, we don’t want him to be having absence seizures but if that’s not what it is. Then what’s going on?

So, after a fairly frustrating appointment (that’s a story for another day) cardiology are as certain as they can be that it’s nothing heart related. That’s a relief but now we continue without an answer. Back to the Neurologist we go. xx

 

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My Star of the NHS. I Salute You.

Dear Nicky

As we approach the 70th anniversary of the NHS, I want to thank you so much from the bottom of my heart.

Being told at my 20 week scan that my baby would be disabled but no one knew how severely, was totally shocking. Being sent home after the birth with no support and a ‘wait and see’ attitude from everyone around was frightening.

It wasn’t until we moved, when Freddie was around nine months old, that we met you Nicky. We had seen around four different Health Visitors between birth and nine months and none had really shown any support or understanding or in fact even read his notes. I hated those baby weigh in clinics. Then we moved and found someone who went the extra mile at every meeting and every phone call.

You made such a huge impact on our lives.

You read his file, you researched, you listened, you had experience of children who weren’t developing as expected. When you have no diagnosis for your child’s disability, it’s hard path. I remember Ollie and I going to the clinic to discus his nine month review. We started the questions and couldn’t answer yes to a single one. We felt so defeated and all the positivity (denial) we had forged on with was crushed. About half way though, it was clear we wouldn’t be able to answer yes to any of the questions. Nicky, you said we would leave it and not bother with it any more. Freddie was on his own trajectory so let’s focus on what he needs. Up until this point, no one had mentioned Physio, OT, play therapy, Portage or SALT. Bare in mind we had a paediatrician, four health visitors and the GP plus we had spent time in SCBU. We were pretty clueless.

 

You were the first person to really get it. You set up the referrals to the various therapies to support Freddie. If we hadn’t moved house and met you, I truly believe Freddie would have been a lot further behind in his development than he is now.

Thank you for caring, going the extra mile and making such a positive difference to his life.

Aimee and Family. xx

 

SWAN UK Blogger

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